Communication: Developing Your Listening Skills
Being a good listener is a vital skill in many areas of life, including the workplace. In this learning path, you'll explore how to become a better listener, how to overcome listening challenges, and how to master active listening.
Course Details:
In this course, you'll learn common misconceptions about listening, how to hone your listening skills, and what to do when you encounter roadblocks to actively listening. You’ll also learn how being receptive to what others are saying can go a long way to breaking down the barriers to clear communication.
This course contains 17 modules (Total Time: up to 2hrs):
- Listening Even When It's Difficult to Listen
- Common Misconceptions
- Important Tools
- Distractions
- Unchecked Emotions
- Conversation Killers
- Boring Speakers
- Listen Effectively & Overcome Roadblocks
- Using Active Listening in Workplace Situations
- Demonstrating That You're Listening
- Drawing Out Thoughts & Emotions
- Ensuring Understanding
- Dealing with Evasive Speakers
- Handling Emotionally Charged Conversations
- Listening in Negotiations & Sales
- Active Listening in All Situations
- Listening to Improve Conversation
- Effective Listening
- Listening with Skill
Digital Product Notice:
This is a Digital Product!
After course purchase, you'll receive your credentials via email to access the online Student Portal to view your course material.
Refund/Exchange Policy:
Our online courses are digital products that will be delivered via online access through our Student Portal.
Digital products are ineligible for refunds or exchanges.
Course ID Code:
ID: [acm_14_a01_bs_enus] - to- [_pc_ch_pach002]
*to be used for course registration*
Recommended Experience:
Beginner Level
This course is suitable for everyone, including students, professionals, and enthusiasts.
Flexible Schedule
Learn at your own pace!
Certificate of Completion
Earn a Professional Career Certification from the State University of New York.
Course
Overviews & Objectives
Overview:
In Module #1, you'll learn the basics of Python and its philosophy, setting up Python, and writing a basic program with built-in data types, loops, and conditionals.
Objectives:
-
Setting Up
-
A Basic Program
-
Data Types
-
Sequence Types
-
Collection & Mapping Types in Python
-
Loops & Conditionals
-
Practice: Writing a Python Program
Course
Overviews & Objectives
Overview:
In Module #1, you'll learn the basics of Python and its philosophy, setting up Python, and writing a basic program with built-in data types, loops, and conditionals.
Objectives:
-
Setting Up
-
A Basic Program
-
Data Types
-
Sequence Types
-
Collection & Mapping Types in Python
-
Loops & Conditionals
-
Practice: Writing a Python Program
Frequently Asked Questions

You will receive a username & password to access the Student Portal and view your course material.
Please allow 24-48 hours for your student registration and credentials to be assigned.

Upon course completion, you will be mailed a Professional Career Certification from the State University of New York.

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