Communication: Interpersonal Skills
Interpersonal communication is the verbal and nonverbal interaction between individuals and includes skills like listening, questioning, and giving feedback. Good interpersonal communication is an essential skill for healthy personal and professional relationships. Interpersonal communication skills will contribute to a better work environment by facilitating better working relationships. Conversely, poor communication can lead to unsatisfactory relationships, lower morale, and more misunderstandings. On any given day, there are many opportunities to use interpersonal communication skills, and all individuals can benefit from further developing and refining their skills. A person who can communicate effectively has a distinct advantage over other, less skilled communicators. This course will cover these essential skills.
Course Details:
This course highlights tools and techniques for developing effective interpersonal communication skills. It covers ways to communicate with confidence, how to target your message, effectively listen to others, develop assertive skills, and how to be approachable.
This course contains 15 modules (Total Time: 5hrs):
Communicating with Confidence
Advantages & Elements of Confident Communication
Trust, Credibility, and Communicating Confidently
Confident Communication Behavior
Targeting Your Message
Essential Elements of Targeted Communications
Planning Your Communication
Delivering Your Message & Getting Feedback
Listening Essentials
The Value and Challenge of Effective Listening
Techniques for Active Listening
The Role of Feedback in Active Listening
Communicating Assertively
Recognizing Assertive Behavior and Its Benefits
Requirements for Assertive Communication
Communicating Assertively
Being Approachable
The Importance of Approachability
Reaching Out to Others, and Inviting Others In
Putting Others at Ease & Building Rapport
Digital Product Notice:
This is a Digital Product! After course purchase, you'll receive your credentials via email to access the online Student Portal to view your course material.
Refund/Exchange Policy:
Our online courses are digital products that will be delivered via online access through our Student Portal.
Digital products are ineligible for refunds or exchanges.
Course ID Code:
ID: [comm_21_a01_bs_enus] -to- [comm_21_a05_bs_enus]
*to be used for course registration*
Recommended Experience:
Beginner Level
This course is suitable for everyone, including students, professionals, and enthusiasts.
Flexible Schedule
Learn at your own pace!
Certificate of Completion
Earn a Professional Career Certification from the State University of New York.
Course
Overviews & Objectives
Overview:
In Module #1, you'll learn the basics of Python and its philosophy, setting up Python, and writing a basic program with built-in data types, loops, and conditionals.
Objectives:
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Setting Up
-
A Basic Program
-
Data Types
-
Sequence Types
-
Collection & Mapping Types in Python
-
Loops & Conditionals
-
Practice: Writing a Python Program
Course
Overviews & Objectives
Overview:
In Module #1, you'll learn the basics of Python and its philosophy, setting up Python, and writing a basic program with built-in data types, loops, and conditionals.
Objectives:
-
Setting Up
-
A Basic Program
-
Data Types
-
Sequence Types
-
Collection & Mapping Types in Python
-
Loops & Conditionals
-
Practice: Writing a Python Program
Frequently Asked Questions

You will receive a username & password to access the Student Portal and view your course material.
Please allow 24-48 hours for your student registration and credentials to be assigned.

Upon course completion, you will be mailed a Professional Career Certification from the State University of New York.

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