Communication: Interpersonal Skills
Interpersonal communication is the verbal and nonverbal interaction between individuals and includes skills like listening, questioning, and giving feedback. Good interpersonal communication is an essential skill for healthy personal and professional relationships. Interpersonal communication skills will contribute to a better work environment by facilitating better working relationships. Conversely, poor communication can lead to unsatisfactory relationships, lower morale, and more misunderstandings. On any given day, there are many opportunities to use interpersonal communication skills, and all individuals can benefit from further developing and refining their skills. A person who can communicate effectively has a distinct advantage over other, less skilled communicators. This course will cover these essential skills.
Course Details:
This course highlights tools and techniques for developing effective interpersonal communication skills. It covers ways to communicate with confidence, how to target your message, effectively listen to others, develop assertive skills, and how to be approachable.
This course contains 15 modules (Total Time: 5hrs):
- Communicating with Confidence
- Advantages & Elements of Confident Communication
- Trust, Credibility, and Communicating Confidently
- Confident Communication Behavior
- Targeting Your Message
- Essential Elements of Targeted Communications
- Planning Your Communication
- Delivering Your Message & Getting Feedback
- Listening Essentials
- The Value and Challenge of Effective Listening
- Techniques for Active Listening
- The Role of Feedback in Active Listening
- Communicating Assertively
- Recognizing Assertive Behavior and Its Benefits
- Requirements for Assertive Communication
- Communicating Assertively
- Being Approachable
- The Importance of Approachability
- Reaching Out to Others, and Inviting Others In
- Putting Others at Ease & Building Rapport
Digital Product Notice:
This is a Digital Product!
After course purchase, you'll receive your credentials via email to access the online Student Portal to view your course material.
Refund/Exchange Policy:
Our online courses are digital products that will be delivered via online access through our Student Portal.
Digital products are ineligible for refunds or exchanges.
Course ID Code:
ID: [comm_21_a01_bs_enus] -to- [comm_21_a05_bs_enus]
*to be used for course registration*
Recommended Experience:
Beginner Level
This course is suitable for everyone, including students, professionals, and enthusiasts.
Flexible Schedule
Learn at your own pace!
Certificate of Completion
Earn a Professional Career Certification from the State University of New York.
Course
Overviews & Objectives
Overview:
In Module #1, you'll learn the basics of Python and its philosophy, setting up Python, and writing a basic program with built-in data types, loops, and conditionals.
Objectives:
-
Setting Up
-
A Basic Program
-
Data Types
-
Sequence Types
-
Collection & Mapping Types in Python
-
Loops & Conditionals
-
Practice: Writing a Python Program
Course
Overviews & Objectives
Overview:
In Module #1, you'll learn the basics of Python and its philosophy, setting up Python, and writing a basic program with built-in data types, loops, and conditionals.
Objectives:
-
Setting Up
-
A Basic Program
-
Data Types
-
Sequence Types
-
Collection & Mapping Types in Python
-
Loops & Conditionals
-
Practice: Writing a Python Program
Frequently Asked Questions

You will receive a username & password to access the Student Portal and view your course material.
Please allow 24-48 hours for your student registration and credentials to be assigned.

Upon course completion, you will be mailed a Professional Career Certification from the State University of New York.

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