Operations Management
Operations management plays a vital role in producing and delivering goods and services to customers. It involves designing, planning, directing, and controlling the organization's resources and processes required to transform capital, skills, and materials into products and services. It is important that any operations strategy be aligned with the overall organizational business strategy for its success.
Course Details:
This course intends to help learners gain a basic understanding of the key concepts, functions, and goals of operations management in the services and manufacturing sectors. It introduces key functions that are part of operations in every organization and the decisions associated with them.
This course contains 29 modules (Total Time: 8hrs):
- Operations Management & The Organization
- The Key Functions of Operations Management
- Operations in Service & Manufacturing Organizations
- Organizational & Operations Strategy
- The Transformation Model
- Product & Service Management
- The Product & Service Life Cycle
- Developing New Products & Services
- Managing Existing and Mature Products & Services
- Operations & Supply Chain Management
- Understanding the Supply Chain
- Supply Chain Management in Service Organizations
- Supply Chain Strategies
- Measuring Supply Chain Performance
- Inventory Management
- Understanding Inventory
- Inventory Value & Cost
- Inventory and Economic Order Quantity
- Inventory Management Tools
- Forecasting & Capacity Planning
- The Characteristics of Demand
- Demand Forecasting
- Capacity Management
- Operations Scheduling
- Operations Planning & Scheduling
- Scheduling of Staffing in a Service Environment
- Loading & Sequencing
- Management of Quality
- Quality in Manufacturing & Service Operations
- Quality Performance Objectives and Measures
- Quality Management Principles
- Transformation Model and Quality Management
- Facilities Planning & Management
- Introduction to Facilities Management
- Strategic Considerations for Facilities Management
- Location and Layout Facilities
- Facilities Management for Service Organizations
Digital Product Notice:
This is a Digital Product!
After course purchase, you'll receive your credentials via email to access the online Student Portal to view your course material.
Refund/Exchange Policy:
Our online courses are digital products that will be delivered via online access through our Student Portal.
Digital products are ineligible for refunds or exchanges.
Course ID Code:
ID: [oper_21_a01_bs_enus] -to- [oper_21_a08_bs_enus]
*to be used for course registration*
Recommended Experience:
Beginner Level
This course is suitable for everyone, including students, professionals, and enthusiasts.
Flexible Schedule
Learn at your own pace!
Certificate of Completion
Earn a Professional Career Certification from the State University of New York.
Course
Overviews & Objectives
Overview:
In Module #1, you'll learn the basics of Python and its philosophy, setting up Python, and writing a basic program with built-in data types, loops, and conditionals.
Objectives:
-
Setting Up
-
A Basic Program
-
Data Types
-
Sequence Types
-
Collection & Mapping Types in Python
-
Loops & Conditionals
-
Practice: Writing a Python Program
Course
Overviews & Objectives
Overview:
In Module #1, you'll learn the basics of Python and its philosophy, setting up Python, and writing a basic program with built-in data types, loops, and conditionals.
Objectives:
-
Setting Up
-
A Basic Program
-
Data Types
-
Sequence Types
-
Collection & Mapping Types in Python
-
Loops & Conditionals
-
Practice: Writing a Python Program
Frequently Asked Questions

You will receive a username & password to access the Student Portal and view your course material.
Please allow 24-48 hours for your student registration and credentials to be assigned.

Upon course completion, you will be mailed a Professional Career Certification from the State University of New York.

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