Operations Management
Operations management plays a vital role in producing and delivering goods and services to customers. It involves designing, planning, directing, and controlling the organization's resources and processes required to transform capital, skills, and materials into products and services. It is important that any operations strategy be aligned with the overall organizational business strategy for its success.
Course Details:
This course intends to help learners gain a basic understanding of the key concepts, functions, and goals of operations management in the services and manufacturing sectors. It introduces key functions that are part of operations in every organization and the decisions associated with them.
This course contains 29 modules (Total Time: 8hrs):
Operations Management & The Organization
The Key Functions of Operations Management
Operations in Service & Manufacturing Organizations
Organizational & Operations Strategy
The Transformation Model
Product & Service Management
The Product & Service Life Cycle
Developing New Products & Services
Managing Existing and Mature Products & Services
Operations & Supply Chain Management
Understanding the Supply Chain
Supply Chain Management in Service Organizations
Supply Chain Strategies
Measuring Supply Chain Performance
Inventory Management
Understanding Inventory
Inventory Value & Cost
Inventory and Economic Order Quantity
Inventory Management Tools
Forecasting & Capacity Planning
The Characteristics of Demand
Demand Forecasting
Capacity Management
Operations Scheduling
Operations Planning & Scheduling
Scheduling of Staffing in a Service Environment
Loading & Sequencing
Management of Quality
Quality in Manufacturing & Service Operations
Quality Performance Objectives and Measures
Quality Management Principles
Transformation Model and Quality Management
Facilities Planning & Management
Introduction to Facilities Management
Strategic Considerations for Facilities Management
Location and Layout Facilities
Facilities Management for Service Organizations
Digital Product Notice:
This is a Digital Product! After course purchase, you'll receive your credentials via email to access the online Student Portal to view your course material.
Refund/Exchange Policy:
Our online courses are digital products that will be delivered via online access through our Student Portal.
Digital products are ineligible for refunds or exchanges.
Course ID Code:
ID: [oper_21_a01_bs_enus] -to- [oper_21_a08_bs_enus]
*to be used for course registration*
Recommended Experience:
Beginner Level
This course is suitable for everyone, including students, professionals, and enthusiasts.
Flexible Schedule
Learn at your own pace!
Certificate of Completion
Earn a Professional Career Certification from the State University of New York.
Course
Overviews & Objectives
Overview:
In Module #1, you'll learn the basics of Python and its philosophy, setting up Python, and writing a basic program with built-in data types, loops, and conditionals.
Objectives:
-
Setting Up
-
A Basic Program
-
Data Types
-
Sequence Types
-
Collection & Mapping Types in Python
-
Loops & Conditionals
-
Practice: Writing a Python Program
Course
Overviews & Objectives
Overview:
In Module #1, you'll learn the basics of Python and its philosophy, setting up Python, and writing a basic program with built-in data types, loops, and conditionals.
Objectives:
-
Setting Up
-
A Basic Program
-
Data Types
-
Sequence Types
-
Collection & Mapping Types in Python
-
Loops & Conditionals
-
Practice: Writing a Python Program
Frequently Asked Questions

You will receive a username & password to access the Student Portal and view your course material.
Please allow 24-48 hours for your student registration and credentials to be assigned.

Upon course completion, you will be mailed a Professional Career Certification from the State University of New York.

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